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things look different (blog)

VIDEO: TEDx EAE Business School Madrid

How much we enjoy and appreciate public spaces does not happen by accident. In fact, to create an ideal space that people resonate with and enjoy requires meticulous planning. Learn how public spaces of every variety including museums, retail centers, banks, sports stadiums and arenas, and business headquarters, become places people appreciate or even love, from a guest experience perspective.

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PRESS RELEASE: 2017 StadiumBusiness Design and Development Summit

James Keppel announced today he is one of a select group of U.S. based contributors to speak at the 2017 Stadium Business Design and Development Summit. The conference takes place in Barcelona, Spain, November 27-29. The Summit is a high-level knowledge exchange and networking event where executives in the design, development, construction, and delivery of next generation stadiums convene to share ideas and industry insights.

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Unforgettable Guest Experiences

The overall guest experience is the most vital factor in the success of any sports, entertainment, retail, gaming, corporate, or hospitality venue. In public gathering places, the environment should never be dismissed as a backdrop; people may come for an event or for another specific purpose, but immerse them in a memorable and enjoyable entry-to-exit experience and they will return again and again...

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James KeppelComment